Modelo de gobierno de las tecnologías de la información para la administración pública ecuatoriana

Abstract

Abstract: In recent decades around the world, Information Technologies (IT) have burst significantly in all environments of society; as a particular case, public administration is forced to design or develop proposals for organisational structures that align or ensure that the organisation's IT sustains and extends the objectives and strategies of the organisation, for the generation of social value and to provide higher quality public services. Under this scenario, this research for Ecuador proposes the development of a theoretical model of IT governance, aimed at public administration, for a potential transformation of organisational culture, alignment of IT with organisational objectives, and disruptive innovation. The methodology used for the development of the model had a qualitative and quantitative orientation, complemented with various methods, in order to achieve the construction of a theoretical model that responds to the needs of the Ecuadorian public administration. The development is based on a series of stages that include the identification and analysis of IT governance models, the diagnosis of processes, the establishment of model components, model design and validation. The main results include the theoretical foundations of corporate governance, IT governance, IT governance frameworks and Ecuadorian public administration, which have evolved over time in accordance with contemporary demands. The proposed theoretical model of IT governance is proposed as a potential administrative tool that allows the alignment of IT to the strategic objectives of the institution. Finally, this work concludes with the validation and favourable acceptance of the proposed theoretical model, recommending its application to generate value for the citizen.