Please use this identifier to cite or link to this item: https://repositorio.uca.edu.ar/handle/123456789/9134
Título : On process management (pm) : the applicability of Michael Hammer’s theory in Argentina
Autor : Bello, Hernán 
Viltard, Leandro A. 
Palabras clave : DIRECCION DE OPERACIONESADMINISTRACION DE EMPRESASGESTION EMPRESARIALREINGENIERIA DE PROCESOSHammer, Michael, 1948-2008
Fecha de publicación : 2019
Editorial : Instituto Federal de Educação, Ciência e Tecnologia de São Paulo
Cita : Bello, H., Viltard, L. A. On process management (pm) : the applicability of Michael Hammer’s theory in Argentina [en línea]. Independent Journal of Management & Production. 2019, 10(1). doi: 10.14807/ijmp.v10i1.820. Disponible en: https://repositorio.uca.edu.ar/handle/123456789/9134
Resumen : Abstract: This article explores the applicability of Hammer’s theories on Operational innovation (OI), Operational Excellence (OE) and processes, on firms of different industrial sectors and sizes, located in Argentina. The hypothesis of this study -which was corroborated- suggests that the manager’s role is supported by what is called Process Management (PM), which deals with performance gaps in a given period of time. In this context, OE, OI and processes’ understanding becomes an important constituent of the management activity. Through the implementation of a holistic PM-based perspective in many more organizations it is possible to boost results, achieve superior levels of performance and offer the right customer value. Specifically, a process is represented by a sequence of activities. It allows installing, following and measuring an operation, and is based on five enablers and four capabilities that are explained in this study. This is an exploratory and descriptive work, with a qualitative methodology. Also, this study has a not experimental/transversal design. It is based on Hammer’s theories on the matter, which were complemented with executives/managers' interviews of different multinationals and local firms located in Argentina. Debt crowdfunding in Latin America and Mexico. Implications for lenders, researchers and policy-makers are also discussed.
Cobertura Espacial: Argentina
URI : https://repositorio.uca.edu.ar/handle/123456789/9134
ISSN : 2236-269X (en línea)
Disciplina: ADMINISTRACION DE EMPRESAS
DOI: 10.14807/ijmp.v10i1.820
Derechos: Acceso abierto
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